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Customer Service Representative

A Customer Service Representative is a generic job title in the service industry. It covers a variety of customer facing occupations, primarily in call centers and stores.  Customer service advisors interact with customers to provide answers to inquiries involving a company's product or services. Qualifications for advisors include good communication, problem-solving, and computer skills.[1]

The majority of jobs are in the Customer Service and banking industries. Employment outlook is strong and expected to grow much faster than average than other occupations.[2]

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